The body making the statement "Lëtzebuerg City Museum" is committed to making its website accessible, in accordance with the law of 28 May 2019 on the accessibility of websites and mobile applications of public sector bodies. This accessibility statement applies to: www.citymuseum.lu/

What is digital accessibility?

Everyone should be able to easily use and consult the information on a website or an app, in particular people with disabilities and/or using assistive software or specialised equipment (blind, partially sighted or otherwise disabled people).

Compliance status

This website is partially compliant with the European Standard EN 301 549 and the General Framework for Improving Web-Accessibility (RGAA) version 4.1.2, due to the reasons listed below.

Non-accessible content

The content listed below is non-accessible for the following reason(s):

Non-compliance

  • Some interactive elements, such as the slider on the home page, do not fully comply with accessibility standards.
  • Some pages contain texts in other languages that are not marked by a change of language via the "lang" attribute.

Disproportionate burden

Replacement texts for some photos, illustrations and videos are missing.

Preparation of this accessibility statement

This statement was prepared on 23 January 2024. The declarations contained in this statement are accurate and based on an actual evaluation of this website compliance with the requirements defined in RGAA 4.1.2, such as a self-assessment done by "Lëtzebuerg City Museum ".

Feedback and contact information

  • in writing in a document or email;
  • orally in an interview or by phone.

Enforcement procedure

Should the reply be unsatisfactory, you also have the possibility of informing the Information and Press Service, the body responsible for supervising accessibility, via its online complaint form or the Ombudsperson, the mediator of the Grand Duchy of Luxembourg.


This statement is based on the model set out in the Implementing Decision (EU) 2018/1523. This model is owned by the European Union and licensed under a Creative Commons Attribution 4.0 International license.